My recent article on creating a “Map of Paris” to help your organization get unstuck generated a lot of positive feedback, including a few inquiries as to how managers can more generally improve their ...

When ransomware hit Universal Health Services in 2020, it forced one of America's largest hospital chains to revert to pen-and-paper operations for weeks. The $67 million recovery cost was just the ...

In the rush to adopt artificial intelligence, many organizations are shifting their focus toward speed and efficiency without addressing the deeper question of how AI fits into their overall ...

Logistics leaders face significant challenges in operating top-performing dedicated fleets amidst a freight recession in the for-hire transportation market. This environment accelerates the need to ...

Imagine a real estate portfolio that could eliminate unexpected expenses because it was designed for predictability from the start. No last-minute budget overruns, no midyear resets—just operational ...