The programme consists of 11 core taught modules, assessed through a blend of written examinations and continuous coursework. Taught modules run across two terms: Michaelmas Term (September–December) ...

Insight Performance is designed to empower operators with data-driven KPIs and real-time visibility into equipment performance through an interface. Built-in analysis capabilities are designed to ...

This module explores the management of processes that deliver service in all of its aspects - service outcomes, service experiences and in the case of public sector organisations, public value. The ...

Christensen, Clayton M. "Building Process-based Capabilities: A Principal Focus of Operations Management, Module Outline and Teaching Note." Harvard Business School Teaching Note 694-083, July 1994.

Operations managers in almost any business are key personnel in upper-level management that make sure the company is performing to its best potential. They keep their eyes on multiple areas within the ...